Terms & Conditions

1. Agreement and service scope

These Terms & Conditions apply to use of this website and to services requested from Cam's Services LLC ("Cam's Services," "we," "us," or "our"). By using the website, approving an estimate, signing a service agreement, paying a deposit, or authorizing work, the customer agrees to the applicable terms.

Only work specifically listed in an accepted estimate, agreement, or written change is included. Conversations, photographs, site observations, and general descriptions do not expand the scope unless incorporated into a written document.

2. Estimates and authorization

• Estimates are based on visible conditions, information supplied by the customer, measurements, access, disposal requirements, and expected labor and materials.
• Pricing may change when the actual conditions, quantities, access, hazards, or customer-requested scope differ from the assumptions used to prepare the estimate.
• Electronic acceptance and signatures are treated as authorization to proceed under the accepted document.
• Additional work requires written approval and may affect price, materials, and schedule.
• Instant mowing quotes remain subject to verification of property information, serviceability, access, lawn condition, and route availability.

3. Deposits, payment, and processing fees

Recurring services require an approved payment method on file unless Cam's Services agrees otherwise in writing. One-time projects generally require a 50% deposit before scheduling, with the remaining balance due upon completion and no later than seven business days after completion unless the accepted estimate states different terms.

When disclosed at checkout or on the applicable document, ACH payments may include a 0.8% processing fee capped at $5, and card payments may include a 2.9% plus $0.30 processing fee. Customers remain responsible for approved work completed and authorized materials obtained for the project.

4. Scheduling, weather, and delays

Estimated service dates and time windows are not guarantees unless specifically stated in writing. Weather, ground conditions, equipment issues, supplier delays, emergencies, route changes, staffing, utility conflicts, and other conditions outside our reasonable control may require rescheduling.

Cam's Services may postpone work when conditions could create a safety risk, damage the property, reduce work quality, or prevent normal equipment access. We will make reasonable efforts to communicate material schedule changes.

5. Property access and customer responsibilities

• The customer must provide safe, legal, and timely access to all approved work areas.
• Gates must be unlocked, pets secured, vehicles moved, and furniture, toys, hoses, decorations, and other movable obstacles cleared when requested.
• The customer must identify private utilities, irrigation, invisible fencing, drainage, low-voltage wiring, septic components, and other concealed property features not located through public utility marking.
• Areas that cannot be accessed may be skipped, rescheduled, or billed based on the accessible portion and crew time.
• The customer represents that they own the property or are authorized to approve the requested work.

6. Service-specific terms

Recurring lawn mowing

Mowing frequency, included areas, and route day are confirmed during setup. Cutting height may be adjusted for lawn condition, growth, heat, moisture, and seasonal turf health. A skipped weekly visit may result in the next visit being charged at the biweekly rate because of additional growth and service time. Biweekly service generally cannot be skipped except for a documented drought or company-approved exception.

Landscaping and plant material

Material quantities are estimates based on field measurements and coverage assumptions. Natural materials vary in color, texture, size, and appearance. Plant survival depends on watering, soil, weather, animals, disease, and aftercare. Any warranty applies only when expressly stated in the accepted estimate.

Tree care, crane work, and stump grinding

Tree work is limited to the trees and tasks identified in writing. Hidden decay, cavities, included metal, unstable root systems, overhead conflicts, and access conditions may require a revised plan. Stump-grinding depth, root grinding, chip removal, backfill, and restoration are included only when stated. Crane-assisted work is performed only when included in the approved scope and site conditions allow safe access and setup.

Snow and ice management

Serviced areas, trigger depth, visit frequency, priority, products, and post-storm service are defined by the snow agreement. Snow and ice services reduce accumulation and risk but cannot guarantee continuously bare, dry, or slip-free pavement. Refreeze, drifting, traffic, ongoing precipitation, temperature, and untreated areas can remain hazardous. Rock salt, calcium chloride, and other deicers are applied only where included and may affect vegetation, concrete, metal, pets, and surrounding surfaces.

7. Rescheduling, changes, and cancellation

Customer-requested rescheduling should be submitted at least two calendar days before the scheduled service. Late changes may result in a trip charge, lost deposit, restocking charge, or cancellation fee when stated in the accepted service document.

Seasonal, recurring, and snow agreements may contain minimum terms or specific cancellation charges. Those signed terms control. Cam's Services may suspend or terminate service for unsafe conditions, nonpayment, repeated access problems, abusive conduct, or a material breach of the agreement.

8. Property conditions, risk, and limitation of responsibility

Cam's Services will use reasonable care while performing approved work. The customer must promptly report a concern and allow a reasonable opportunity to inspect and address it. We are not responsible for pre-existing damage, concealed defects, improperly installed property features, ordinary turf disturbance from necessary equipment access, weather-related loss, or damage arising from inaccurate or incomplete customer information.

To the extent permitted by applicable law, Cam's Services is not liable for indirect, incidental, special, or consequential damages. Nothing in these terms waives rights or obligations that cannot legally be waived.

9. Website use and third-party services

Website information is provided for general informational purposes and may change without notice. Photos illustrate past work and do not guarantee identical results. The website may contain or embed third-party tools, including the InstantMowingQuote service, Copilot CRM forms or portal, maps, social platforms, and payment providers. Those services may have separate terms and privacy practices.

Users may not misuse the website, interfere with its operation, attempt unauthorized access, or copy Cam's Services branding, original website content, or project imagery without permission.

10. Governing law, updates, and contact

These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. We may update this page when our services, technology, or business practices change. The updated date will appear above.

Questions may be directed to support@camsservices.net or 610-674-9021.